Our Process

We start with a Questionnaire that will provide details about the project:

While all the information above is not necessary to start a project it will allow us to research options, provide remote troubleshooting assistance, and understand whether current equipment is capable or if additional equipment should be planned for.

The initial questionnaire will be followed by a conference call to review the questionnaire and discuss any open questions or concerns.

After the initial call we may schedule some time on-site to review options.

If an acceptable option is agreed to we will schedule time on-site for making the changes, training, and documentation. Depending on the scope of the project this could range from a couple days to several weeks.

We are on-call for any follow-up concerns and will schedule follow up visits to address any concerns, continuing improvements and additional training.

Our goal is to maintain an ongoing relationship and use any opportunity we have to stop by any venues we have worked on to answer any questions and make minor adjustments.

What we provide:

What we do not provide

We prefer to work with members of a venue to make changes. Having members assist with changes significantly helps with the understanding of the equipment and allows much more cost effective improvements.